go-autodial
go-autodial is a web based inbound/outbound call center suite that works through a set of interactive web pages to give real-time information and functionality with nothing more than an internet browser on the client computer.
The go-autodial management interface is also web-based and offers the ability to view real-time and summary reports via a detailed set of agent options and settings.
In addition, being web based go-autodial can either live in the cloud or be installed on your network, which most clients tend to prefer.
Advantages of go-autodial:
- • Allows agents to call clients using predictive dialling via a web-client
- • Allows agents to view scripts and client details online
- • Allows call transfers across the network
- • Allows broadcast dialling with a pre-recorded message
- • Allows call recording
- • Allows scheduled call backs
- • Allows agents to be logged in remotely anywhere with just a phone and a web browser
- • Allows managers to monitor or enter conversations at will
- • Available in all major languages to allow world wide roll out
go-autodial is also very robust with over 1000 installations of go-autodial in operation in over 60 countries around the world, some with over 300 agent seats and several with multiple locations.
For more information on go-autodial contact us today to arrange a go-autodial demonstration.
Typical Dialler Software and Support Costs
| Contract Type | 30 days | 24 month | Included | Labour rates |
|---|---|---|---|---|
| Prices as at 1st September 2011 | ||||
| Level 1 | £34 | £31 | 1hr per seat | £60 |
| Level 2 | £46 | £41 | 2hr per seat | £55 |
| Level 3 (includes PC support) | £61 | £55 | 4hr per seat | £50 |
